VYRA LLC — Certified Beauty Technology
Corporate Headquarters: 200 W Madison St, Suite 2100, Chicago, IL 60606, United States
Customer Care: support@vyra.com
Our 14-Day Money Back Guarantee provides you with complete peace of mind. We stand behind the quality and performance of every VYRA product with an unconditional satisfaction promise.
If you are not completely satisfied with your purchase for any reason, you may initiate a return within 14 days of confirmed delivery and receive a full refund to your original payment method.
Return Eligibility Requirements:
- Product must be in original, unused condition with all protective films intact
- All original packaging, accessories, and documentation must be included
- Return request must be submitted within 14 calendar days of delivery
- Valid proof of purchase (order number or receipt) is required for processing
Professional Return Process
Upon receiving and inspecting your returned item, our quality assurance team will verify compliance with return conditions. Once approved, your refund will be processed within 5–10 business days to your original payment method.
Refund processing times may vary based on your financial institution's policies. You will receive email confirmation once the refund has been initiated.
Important Policy Terms
Original shipping fees are non-refundable except in cases where the product received is defective, damaged during transit, or incorrect due to fulfillment error on our part.
Return shipping costs are the responsibility of the customer unless the return is due to product defect or company error.
VYRA LLC is committed to providing a transparent, fair, and professional return experience that prioritizes your satisfaction and builds lasting trust.
To initiate a return or for assistance with the refund process, please contact our dedicated support team at support@vyra.com with your order details.